Job satisfaction according to organizational and personal factors in a psychological care center in Lima

Abstract

The aim of this study were to determine the relationship between job satisfaction and organizational and personal factors of employees at a psychological center from Lima during 2016. The population were 45 employees with a mean age of 37 years old. The instruments applied were the Questionnaire S21/26 (1990) by Meliá et al (1989), and the Shared Perceptions Scale by Lerner and Lerner (Human Resources Consultant, Lima). Among employees with good working environment perception, 86% were very satisfied occupationally, whereas in the group with a regular working environment perception only 4% were very satisfied (p<0.0001). Married had more risk of job dissatisfaction than unmarried partners (p=0.044), also among employees with one year or less of work experience 53% were very satisfied, but among the oldest, with 6 to 10 years, none of them had high satisfaction level. The perception of organizational factors was good in 46.7% of employees and fair in 53.3%; employees with regular perception of working conditions had a 26% higher risk of job dissatisfaction than those with a good perception (p = 0.017). We conclude that job satisfaction depends on organizational factors and partially on personal factors.