Clients Management in difficult situations

Authors

  • Claudia Urbina Rosas Universidad César Vallejo, Trujillo, Perú

Keywords:

Customers, Relationship with users

Abstract

The relationship with our users is one of the fundamental processes that contribute to the success and strengthening of business; in daily interaction, it is normal to find some situations that get out of control, scenarios that can produce strong controversy and anger in customers. Proper and timely management of these conditions can radically mark our relationships with customers and therefore the development of enterprises.

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Published

2015-12-30

How to Cite

Urbina Rosas, C. (2015). Clients Management in difficult situations. UCV Hacer, 4(2), 128–134. Retrieved from http://revistas.ucv.edu.pe/index.php/ucv-hacer/article/view/738

Issue

Vol. 4 No. 2 (2015): July - December

Section

Artículos

License

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

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