Library user satisfaction

case of a university educational institution in the city of Trujillo

Authors

  • Luis Enrique Ramírez Salinas Universidad César Vallejo, La Libertad, Perú
  • María Amelia Casanova Correa Universidad César Vallejo, La Libertad, Perú
  • Ariana Marianné Diaz Reto Universidad César Vallejo, La Libertad, Perú

Keywords:

User satisfaction, University library, Academic semester

Abstract

The purpose of this research has been to present and analyze the data of the library user satisfaction survey conducted by a Trujillo University during the 2016-17 period, applied to a sample of undergraduate students from their different academic-professional Schools. The work carried out by the University has been descriptive and transversal in nature. The results obtained have shown that the level of user satisfaction has been maintained during the period analyzed and is largely consistent with those obtained in similar studies conducted locally and in other parts of the world.

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Published

2018-06-30

How to Cite

Ramírez Salinas, L. E., Casanova Correa, M. A., & Diaz Reto, A. M. (2018). Library user satisfaction: case of a university educational institution in the city of Trujillo. Ex Cathedra En Negocios, 3(1), 67–80. Retrieved from http://revistas.ucv.edu.pe/index.php/excathedraennegocios/article/view/1974

Issue

Vol. 3 No. 1 (2018): January - June

Section

Artículos